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TeamQuest

teamquest
Specializing in capacity planning techniques, including analytic modeling, simulation modeling and trending, TeamQuest offers a suite of software products, called TeamQuest Performance Software comprising:

· Capacity Management and modeling (analytic and simulation)
· IT service performance analysis to enable proactive and reactive performance analysis
· Automated custom reporting
· Multi-system performance monitor

TeamQuest is the global leader in IT Service Optimization (ITSO), helping IT organizations consistently meet IT service levels while minimizing infrastructure costs and mitigating risks.

TeamQuest software products address a wide range of performance management and capacity planning functions for a variety of hardware, OS, and application platforms.

The TeamQuest approach is based on quantitative performance measurement and analysis that includes monitoring, reporting, statistical analysis, trending, and analytic modeling for “what-if” performance analysis and capacity planning.

TeamQuest employs ITIL best practices in the Service Level Management, Capacity Management areas of Service Delivery which enables companies to:

· Consistently meet IT service levels
· Minimise infrastructure cost
· Mitigate Risks
· Improve Operational Efficiency
· Improve proactive planning and alignment with business objectives

IDC studies have shown that the combined business benefits of deploying performance management and capacity planning tools will show a positive ROI ranging from 250% to 400% (using the NPV method with a 12% discount rate), and payback within 12 months of deployment.

 

We provide our customers with top of the range solutions, at cost effective prices, with world-class consultancy, integration and support. 

We specialise in Enterprise Unix Servers from SUN Microsystems & Fujitsu Computers;

Linux Servers from SUN, FSC, HP & IBM. Storage Arrays from SUN, EMC and NetApps; Robotic Tape Libraries; and Data Management Software from Legato and Veritas

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Why Use us?

MAINTENANCE

  • WE provide fully certified staff.
  • WE have multi vendor capability.
  • WE provide client specific customization.
  • WE are flexible with you in mind.
  • WE provide SLA flexibility with on-site spares.
  • WE provide country and region wide coverage.
  • WE have our own engineers and excellent response times
  • WE have cross-border capability.
  • WE have excellent turnaround and response times.
  • WE have on-site engineers.
  • WE have a positive attitude.
  • WE assist with management reporting.

INTEGRATION

  • WE provide highly skilled and certified staff.
  • WE work with a variety of vendors.
  • WE provide consultations
  • WE assure you of a quality experience.
  • WE are platform independent.
  • WE provide end-to-end capability.
  • WE provide implementation capability.
  • WE provide the best solution for the customer
  • WE are vendor independent.
  • WE have a proven track record.

CONSOLIDATION/VIRTUALISATION

  • WE have the skills within our team.
  • WE are vendor independent.
  • WE provide integration with the current environment.
  • WE are there from conception to completion.
  • WE support and assist with consolidation/virtualisation of desktops.
  • WE support and assist with consolidation/virtualisation of servers.
  • WE support and assist with consolidation/virtualisation of storage.
  • WE provide first-class consultancy.

CAPACITY PLANNING

  • WE provide the best of breed tools.
  • WE provide comprehensive data collection within the O/S.
  • WE provide performance analysis down to application level.
  • WE provide problem alert and drill-down capability.
  • WE provide historical data retention advice.
  • WE provide modeling services.
  • WE provide assistance with infrastructure change.
  • WE provide assistance with capacity change.
  • WE assist with management reporting.
  • WE work with multi-platform and multi-operating systems

 

  • Risctec has 60% black ownership and is the employer of a highly-qualified, diverse, dedicated and effective workforce.  We currently hold a Level One B-BBEE Certificate and our CSI initiative is one of our on-going and proudest achievements.

Risc Technology Integration (Pty) Ltd will embrace, support and enact, wherever possible in our sphere of influence, the set of core values in the areas of human rights, labour standards, the environment and anti-corruption.

We have been externally audited for Safety, Health and the Environment and are 100% compliant.  We have a proud record of safety and are committed to our wide ranging training programmes.

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